Signing in and keeping your account safe

ASTRO protects your account with your password and a six-digit code from an authenticator app on your phone.

Sign in

  1. Enter your E-mail and Password and select Sign in.
  2. Open your authenticator app, type the current six-digit Authenticator code for ASTRO and select Continue.

The very first time, ASTRO shows a picture to scan with your authenticator app (Microsoft Authenticator, Google Authenticator, 1Password and others work). If you cannot scan it, select Copy key and add an account of type "Other" with that key. Then type the Code from the app and select Finish set-up and sign in. If your account was created with a temporary password, you choose your own first.

Forgot your password

  1. On the sign-in page select Forgot password?.
  2. Enter your e-mail and select Send code.
  3. Type the Verification code from the e-mail, choose a New password, confirm it and select Change password.

Remember this device

On a computer or phone only you use, tick Remember this device for 7 days when you type the code. For 7 days that browser does not ask for the code; you still need your password. Never tick it on a shared computer.

Sign out

In the account menu (your name at the top right):

  • Sign out signs you out in this browser. A remembered device stays remembered.
  • Forget this device keeps you signed in, but asks for the code at your next sign-in.
  • Sign out everywhere signs you out on every device and browser, and forgets this one. Use it if you lost a phone or signed in somewhere you should not have.

ASTRO also signs you out after 30 minutes without activity. A minute before, it asks whether you want to stay signed in.

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