Record a payment

Record a payment when money arrives from a customer. ASTRO applies it to the customer's open invoices; whatever is left becomes the customer's credit, to apply later.

Record a payment

  1. Select Record payment on Payments, on an invoice, or on the customer's company page.
  2. Pick the Customer (already filled in when you start from an invoice or a company).
  3. Type the Amount received and the date it was Received (today or earlier).
  4. Choose the Method (ACH, Check, Wire or Other), and add a Reference such as the cheque number and any Notes.
  5. Check Received by: the billing entity the money was paid to. Only that entity's open invoices are offered.
  6. Under Open invoices, choose how to Apply the money: Oldest first (the usual), Evenly, or Amounts I enter. You can untick an invoice or change its amount.
  7. Select Record payment.

Each invoice's balance and status change straight away. Money not applied to an invoice stays as the customer's unapplied credit.

Apply credit later

  1. Open the payment and select Apply credit.
  2. Choose the invoices and amounts as above, then select Apply credit.

If someone else changed the invoices at the same time, ASTRO says so; select Close and reload and try again.

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