Commission agreements

A commission agreement says what a reseller earns on the subscriptions it referred. Agreements are on the reseller's page, under Commission agreements. Changing them needs a finance administrator.

Add an agreement

Open the reseller and select Add agreement.
Give it a Name and choose what it Pays: Recurring revenue share, One-time referral fee or Both.
Set Subscriptions starting from and, if it should end, To (optional). The agreement covers the referred subscriptions that start in this range.
For a revenue share, type the Revenue share %. For a fee, choose A fixed amount, A percentage of the first invoice or A percentage of the first year's value, and its amount or %.
Choose when commission Accrues: When the customer pays (collected) or When the invoice is issued (billed). Optionally limit it to For the first months.
Choose what it Applies to: Every charge or Chosen product categories.
Set the Status to Active when it should start earning (Draft and Ended earn nothing), then select Save agreement.

Change the terms

Select Change. New terms add a version from today, or from the date in New terms apply to invoices issued from; say Why the terms changed. Each invoice keeps the terms in force on its issue date, and what has already been earned is never recalculated. Versions lists every version.

How commission is worked out

ASTRO works out commission every day from invoices, payments and credit notes. When a payment is reversed or an invoice credited, the commission is taken back, even if the subscription's reseller has changed since. Only what the subscription bills earns: a charge typed onto its invoice by hand (consulting, for example) does not, and neither does an invoice without a subscription. Only invoices in your company's base currency earn commission.

Commission counts from a start date, shown on the Resellers page. Invoices issued before it earn nothing. Someone who manages commission agreements can change it there.
An invoice issued while an agreement was Active still earns under it when it is paid after the agreement Ended.
A one-time referral fee is earned by the subscription's first invoice that asks for money; an invoice of zero, or one credited in full, is passed over.
A credit for unused days after a subscription change is always a credit note naming the line it credits, so it only takes commission off that line.

One subscription with its own agreement

A subscription can be tied to one agreement of its reseller instead of the general one. The agreement's dates must include the day the subscription started. The subscription page shows which agreement pays. If the tied agreement has ended, the page says the subscription earns nothing more from it: the reseller's other agreements do not take over.

Changing the reseller of a subscription that already earns commission needs someone who manages commission agreements, with access to every brand. The tie to an agreement goes with the old reseller; what was already earned stays with it.