Who can help me?
Your first stop is your company's administrator: the people at your company who manage ASTRO's members, roles and settings. They can give you access, add list values and custom fields, restore deleted records, and connect e-mail.
When you ask, say:
- which screen you were on (the address in your browser helps, or Copy link in Help for a topic);
- what you did, what you expected, and what happened instead;
- the exact message ASTRO showed, if any.
Not sure who your administrator is? Ask your manager.